TL;DR
- Report on flow, quality and risk—not just volume.
- Use a one-page weekly report with decisions needed, not a data dump.
- Track compliance alongside speed and quality so offers don’t stall.
What stakeholders actually need
- Can we staff the project on time?
- Are candidates good enough and moving fast enough?
- Are risks (compliance, notice periods, counter-offers) visible and managed?
The weekly one-pager (structure)
- Headlines (3 bullets): wins, risks, next focus.
- Pipeline at a glance: open → sourced → shortlisted → interviewing → offered → accepted.
- Quality & speed: interview-to-offer, offer acceptance, time-to-shortlist/time-to-start.
- Compliance: checks completed %, documents outstanding, clearances in progress.
- Decisions needed: rate flexibility, panel availability, revised brief.
- Actions next week: three items, owners, dates.
Metrics that matter
- Time-to-shortlist (SLA by role family)
- Interview-to-offer ratio (quality proxy)
- Offer acceptance rate (aim 70%+)
- Time-to-start (watch access/clearance bottlenecks)
- Compliance completion % before offer
- Candidate NPS & hiring manager satisfaction
Narrative > numbers
For every problem metric, add a short narrative: root cause, mitigation and ETA to green.
Make compliance frictionless
- Capture right-to-work & references early.
- Start BPSS/DBS/SC once the candidate is preferred (where applicable).
- Use a document checklist per role with live status and owner.
Design SLAs people will keep
- Time-to-shortlist: 5–7 working days for standard roles.
- Feedback: 24–48 hours after interviews.
- Offer issue: within 2 working days of decision.
- Compliance pack: 3–5 working days if docs provided.
Common blockers (and fixes)
- Slow panels: pre-book interview slots weekly.
- Vague briefs: write a job scorecard with must-haves and outcomes.
- Counter-offers: align comp and collect push/pull factors early.
- Clearances: map steps, owners and lead times day one.
Example “Decisions needed”
- Approve +£3/hour on Senior Electrician to lift acceptance probability (Owner: Ops; Due: Friday).
- Add remote interview option for Data Analyst to reduce time-to-start (Owner: Hiring Manager; Due: Tuesday).
- Confirm SC clearance pathway and sponsor (Owner: Programme; Due: Today).
